VoIP

Business Telephone Systems Designed ForYour Company's Needs

As the market becomes more globalized, staying competitive with the competition requires progressive communication technology. Small and medium-sized businesses in Dallas, Sulphur Springs, and Asheville need the same advanced and reliable communication solutions as large companies do, but without the high costs or frustrating complexity.

With VoIP solutions from Managed Solutions Group, your business can enjoy all the perks of a modern phone system to suit your needs a fair price.

VoIP solutions from Managed Solutions Group are:

  • Economical – cut your telecommunication costs by avoiding unnecessary installation and maintenance fees.
  • User-Friendly – easy to learn, easily understandable at-a-glance interfaces.
  • Dependable – hosted phone systems are easily monitored and maintained 24/7/365.
  • Convenient – answer calls in remote locations by laptop or call forwarding.

Why VoIP, Why Nextiva?

With the recent economic downturn came increasing demand for inexpensive communication technology, however, it also led to an increased need for efficiency within the business. With VoIP, businesses are able to free up valuable resources, while allowing business owners the opportunity to focus their time on growing their business.

By now, most everyone knows that VoIP (Voice over Internet Protocol) is becoming the standard in communication with the FCC eliminating the PSTN by 2018. Better said, the age-old traditional telephone technology that relies on phone lines connected to the public switched telephone network will no longer be available in a few short years.

As the pace of business accelerates due to new technology developments, customers expect a higher level of service and support, as well as 24x7 availability, which VoIP technology can deliver. VoIP also brings greater cost savings (with no need for expensive equipment and maintenance costs), provides employee mobility, and improves customer response times which enhances the customer experience. With the sophisticated mobility features offered through VoIP, employees can access their communication systems from nearly anywhere, anytime, on almost any device.

The business advantages of VoIP technology include:

  1. Significant Cost Savings

    VoIP combines both voice and data onto a single unified network which reduces the total cost of ownership. With a hosted VoIP network, there is no need to invest in expensive hardware or maintenance fees since all upgrades are supported by the carrier.

  2. Simple Web Management

    A simple online management system allows both technical and non-technical users to easily manage their VoIP system through a secure web interface.

  3. Greater Availability

    Access the system via any Internet connection, which allows VoIP users to take the office with them wherever they go. This is highly advantageous for a mobile workforce and employees stationed in distant locations.

  4. Business Integration

    VoIP technology intergrades with other communication tools like Customer Relationship Management (CRM) software and Outlook. Plus, it is compatible with advanced communication hardware from Cisco, including powerful Cisco SPA phones.

  5. Scales along with a Business

    VoIP – particularly hosted VoIP – will easily adapt and scale to the changing needs of a business Subscribers can add or delete users easily and make changes to the system without relying on outside IT support. Business VoIP phone systems come with a simple plug-and-play setup process. Plus, VoIP provides the communication tools that enable small businesses to appear as advanced as large, multi-department organizations.

  6. Increased Productivity

    Hosted VoIP offers numerous advanced features to make a business more productive and efficient, including advanced call forwarding and electronic messaging, customized auto-attendant, three-way conferencing, video conferencing, and Advanced Call Distribution (ACD) functions.

  7. Ability to Focus on the Core Business

    Small businesses no longer need to worry about excessive costs, ongoing maintenance, upgrades, associated staff and complex management. Hosted VoIP frees up these resources and more, so organizations can focus on their core business.